E-learning tools, which took off in the 90s—to the extent that companies collectively spent hundreds of millions of dollars on the software in 1999—are in need of revamping. Companies that use these tools realized—and are continuing to realize—that, despite the amount of money they spend on the software, intended to help their employees grow by taking advantage of these self-paced tools, only 25 percent even log into the services. Not only that, they only do so on an average of 1.6 times every year.
The reason the original e-learning tools are ineffective is simple: our brains are quickly being modified due to our everyday use of the Internet. The older tools typically had modules that took, on average, 60–90 minutes to complete. Plus, they delivered linear, logical and completely self-directed content. But our brains are wired to absorb information as though it is given to use in a similar fashion to a Google search. We want information condensed and to the point. And we don’t want any extra; tell us what we’re asking for, and please don’t stray off topic.
This type of thinking, coined “thin-sliced learning” by Malcolm Gladwell, Canadian journalist, public speaker and author, is the method that needs to be applied to successful e-learning platforms. When learning is incomplete, there is room left for coaching and collaboration. By 2020, 50 percent of all workforce will be Millennials so the importance of adapting to accommodate our evolving brains is essential for the success of any business.